Research operations / 2022—2024
PITCHBOOK / RESEARCH PERSONAS
I built a shared practice for planning, conducting, and reporting research so UX designers across the team could run studies independently while working in a consistent way.
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Designed the shared research approach and used it to onboard UX designers to plan studies, choose qualitative or quantitative methods, conduct usability testing, synthesize evidence, and report findings in a consistent form.
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